FAQs

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Other questions

Do THCA Gummies produce a high?

No, THCA Gummies, in their raw form, do not produce a high. THCA is non-psychoactive until it is decarboxylated with heat. Therefore, consuming THCA Gummies allows users to potentially experience the therapeutic effects of THCA without the typical euphoria associated with THC.

How do I check my points balance?

To check your points balance, go to your account and click on the Rewards tab. On your dashboard, you'll be able to check your earned points, the points you've redeemed, and your Rewards Program activity. Your up-to-date points balance is also always displayed in the top of the Rewards Popup. 

Do rewards points expire?

Yes, rewards points expire after 18 months. 

How long does it take for points to appear on my account?

Rewards points appear on your Rewards dashboard immediately after the redeeming action is completed. 

How do I earn points with referrals?

It's simple! Once the person you referred signs up using your link and spends over $50 on a purchase, you'll get 2,500 reward points. 

How do referrals work?

When you go to your Account and click the Rewards page, you'll find a block that allows you to enter a friend's email. Once you type that email and click Invite, they'll get an email inviting them to create an account on Diamond CBD. From there, all your friend needs to do is create their account and spend at least $50 on a purchase. Once your friend has completed these steps, you'll get an email letting you know you've accumulated 2,500 points!

Can I return a gift card?

No, gift cards are non-refundable. 

Can I use multiple gift cards in one order?

No, you can only use one gift card per order.

Can I split an order between a gift card and credit card?

Yes, if the total of your order is more than a gift card balance, the remaining amount will be charged to your credit card.

Can I use less than the full value of my gift card?

Yes! If your order total is less than the total available balance on your gift card, you can apply the remaining balance to a later purchase.

Do sales and discounts apply to purchasing gift cards?

No, sales and discounts are not applied to gift cards.  

Can I buy a gift card for someone else?

Yes, you can either copy and paste your gift card code and send it to the intended receiver of the gift card or you can forward the email we send with your gift card information. Please be aware, however, that to check their gift card balance, the person receiving your gift will need to input the email used to purchase the gift card originally. 

Will you mail me a physical gift card or are they virtual only?

For your convenience, our gift cards are virtual only. All you need is the code attached to your gift card order and you’ll be able to use the balance as at checkout. 

What kinds of products can I check out with using Sezzle?

You can purchase any of our products using Sezzle, except for product subscriptions. 

Why wasn't I approved for Sezzle?

To be eligible for Sezzle, you'll need to be at least 18 years old, have a U.S. or Canadian phone number that receives texts, be able to verify your email address and provide a payment method like a debit or credit card. Diamond does not handle approvals or denials for Sezzle use. If you have any questions about your approval or rejection on Sezzle, please contact Sezzle directly. 

What is THCA flower?

THCA flower is hemp flower with high concentrations of THCA, or tetrahydrocannabinolic acid, which is the precursor to THC. This cannabinoid compound transforms into THC when decarboxylated, or heated, such as when smoked, baked, or vaped. 

Does THCA flower get you high?

Yes, smoking THCA flower will cause the same psychoactive effects as smoking regular THC. This is because THCA becomes THC when heated. 

Is THCA flower real weed?

THCA flower is made from hemp, but it becomes real THC when heated up, so yes, THCA flower is “real weed.”

Is THCA flower legal?

Yes, THCA flower derived from hemp is federally legal under the Farm Bill of 2018. That said, check your state’s hemp laws before attempting to purchase. 

How does THCA flower turn into THC?

THCA, or tetrahydrocannabinolic acid, turns into THC, or tetrahydrocannabinol, during a process called decarboxylation. This process entails heating up THCA, whether by lighting it, vaping it, or baking it. During decarboxylation, THCA loses a carbon atom from its chain, effectively transforming this acid into the cannabinoid THC.