Question: I placed 2 orders on the same day (April 2)...the 1st qualified for free shipping ($98).
A 2nd order (immediately thereafter prompted by your pop-up discount) didn't qualify for free shipping ($38), so I paid $9.99 shipping.
Why was I charged the $9.99 when they've been shipped in the same package? This has happened to me before with you guys & CBD Mall...I order from both.
While you do not have the ability to change the billing date that the card will be charged, you can skip the charge for that month to the next recurring order month.
If I purchase a combination of products for a subscription and/or items that are not under subscription, will there be a shipping charge?
If you add items without a subscription, shipping costs apply for orders under $100.
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A 2nd order (immediately thereafter prompted by your pop-up discount) didn't qualify for free shipping ($38), so I paid $9.99 shipping.
Why was I charged the $9.99 when they've been shipped in the same package? This has happened to me before with you guys & CBD Mall...I order from both.
Tks, Felicia
(931)214-2138