FAQs

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Other questions

Have there been any studies done on CBD?

Yes! Researchers have completed thousands of studies on CBD. Moreover, you can check out our What is CBD Guide to learn more about this incredible compound.

What is THCP?

THCP, or tetrahydrocannabiphorol, is a natural compound found in some varieties of cannabis. Recently discovered, it's the strongest psychoactive cannabinoid found to date.

Can I split an order between a gift card and credit card?

Yes, if the total of your order is more than a gift card balance, the remaining amount will be charged to your credit card.

How do I participate in the Up to a Million Dollar Contests?

To participate in our contests, all you need to do is interact with us. As you’re navigating through our site, you’ll see different chances to enter our contest. You can also find ways to enter via emails, on social media, and on other platforms. 

Our contest prizes change all the time, and we have multiple contests running randomly throughout our site. 

How can I check if my gift card is active or inactive?

To check whether a gift card is active or inactive, visit the Gift Cards tab in your account. There, you will find two sections: active and inactive gift cards.

Your active gift cards will display the original amount on the gift card, your current balance, and, if applicable, your gift card's expiration dates.

Inactive gift cards are gift cards that have either expired or have no remaining balance. If you think a gift card was mistakenly marked as inactive, please contact our customer support team.

What is THCV?

THCV is the latest, greatest, and most innovative hemp-derived cannabinoid that offers users a psychotropic high or euphoric buzz. Much like its predecessors to come before it Delta-8 THC, Delta-10 THC, and others THCV is a legal compound derived from hemp that gives users a bold, powerful, and potent way to enjoy cannabinoids.

Can you refill Delta 8 carts?

Once you're finished vaping, just throw the cartridges in the trash. The cartridges aren't refillable, so they can't be refilled.

How do I earn points with referrals?

It's simple! Once the person you referred signs up using your link and spends over $50 on a purchase, you'll get 2,500 reward points. 

Can I use less than the full value of my gift card?

Yes! If your order total is less than the total available balance on your gift card, you can apply the remaining balance to a later purchase.

To check a remaining balance after only using a portion of your gift card amount, please check the Gift Cards tab on your account.

Can drug dogs smell Delta 8 carts?

Drug dogs are trained to detect certain terpenes. There is a possibility they may be alerted if the product contains terpenes. According to Dan Hayter, who founded K9 Global Training Academy and was formerly the lead dog trainer for the military's drug teams, carts can be traced.

What is CBG?

CBG is a precursor to all of the other popular cannabinoids that receive all of the attention. In other words, it does all of the hard work but receives none of the credit. Think of it this way, CBG-A, which is the acidic form of the cannabinoid CBG, eventually breaks down when heated to become all of your other favorite cannabinoids, including CBD, THC, CBG, and even a few youve really never heard of before like CBC or cannabichromene.

How do referrals work?

When you go to your Account and click the Rewards page, you'll find a block that allows you to enter a friend's email. Once you type that email and click Invite, they'll get an email inviting them to create an account on Diamond CBD. From there, all your friend needs to do is create their account and spend at least $50 on a purchase. Once your friend has completed these steps, you'll get an email letting you know you've accumulated 2,500 points!

Do sales and discounts apply to purchasing gift cards?

No, sales and discounts are not applied to gift cards.  

Once I have redeemed a reward with my points, can I get a refund on those points if I change my mind?

No. Once points have been redeemed for a reward, those points cannot be refunded to a member's account. All redeemed rewards are final.

What is CBN?

Cannabinol (CBN) is a compound found in the hemp plant. It is one of the many cannabinoids that have been studied for potential wellness benefits.

CBN is thought to have a number of potential effects, including the ability to promote sleep and reduce inflammation. However, there is limited research on the effectiveness of CBN, and more studies are needed to fully understand its potential uses and any potential risks.

CBN is usually found in small amounts in cannabis or hemp plants and is typically produced when THC (tetrahydrocannabinol) degrades. It is not as psychoactive as THC, so it is not believed to produce the same level of intoxicating effects.

CBN is available in a number of different forms, including capsules, oils, and tinctures, and can be taken orally or applied topically.

Can I buy a gift card for someone else?

Yes, you can either copy and paste your gift card code and send it to the intended receiver of the gift card or you can forward the email we send with your gift card information. Please be aware, however, that to check their gift card balance, the person receiving your gift will need to input the email used to purchase the gift card originally. 

Will you mail me a physical gift card or are they virtual only?

For your convenience, our gift cards are virtual only. All you need is the code attached to your gift card order and you’ll be able to use the balance as at checkout.